FAQs - Hangzhou GROW Technology Co., Ltd.

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Do you have Catalogue?

A: Yes, you can send your inquiry to our email: winni@hzgrow.com,we will send it to you ASAP.

Q: I would like to start my project with you. What should I do next?

A: Check what kind of requirements you need, and send us inquiry to our email: winni@hzgrow.com.t our website

Q: How can i reach to you ?

A: You can leave your inquiry here or add me by Skype:+8615068542301 or Wechat: 15068542301 or E-mail address: winni@hzgrow.com

Q: Do you have online shop which we can purchase samples directly?
A: Yes, we have two shop on Aliexpress and one shop on Alibaba. Here is the website: https://hzgrow.aliexpress.com  or  https://growtech.aliexpress.com  or https://hzgrow.en.alibaba.com
Q: Are you a manufacturer or a trading company?

A: We are a manufacturer which located in Hangzhou.

Q: Do you have any certificate ?

A: Yes,we do. We have CE(EMC) Certificate for fingerprint module and barcode scanner.

Q: Can you custom the product?

A: Yes. We can.

Q: What is the MOQ?

A: Our MOQ is 1pcs.

Q: Do you supply free sample?

A: Sorry we don't provide free sample.

Q: How long can i expect to get the sample ?

A: The samples will be ready for delivery in 2-3days. The samples will be sent via International Express such as DHL, UPS, TNT, FEDEX and would arrive within 3-7 days.

Q: How do you control the quality?

A: We have a professional team for quality control. Doing 100% inspection during production.

Q: What is your payment term?

A: 100% in advanced. We accept the following payment methods: T/T,PAYPAL,ALIPAY

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